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Privacy Policy for Brightbrill Technology Solutions Pvt Ltd Website Last Updated: June 11, 2026 Effective Date: June 11, 2026

Brightbrill (referred to as “we,” “us,” “our,” or “Brightbrill”) is a premier technology company specializing in cutting-edge software development, AI, and smart connected building platforms. We are committed to protecting your privacy and handling your personal data responsibly in compliance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”), the Information Technology Act, 2000, and other applicable Indian laws.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website (www.brightbrill.com or any associated sites), use our services, or interact with us. By accessing or using our website, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of personal data:

  • Contact Information: Name, email address, phone number, company name, and job title.
  • Technical Information: IP address, browser type, device information, operating system, and usage data (pages visited, time spent, etc.).
  • Usage and Interaction Data: Information from contact forms, service inquiries, newsletter subscriptions, or demo requests.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze traffic, and personalize content (see our Cookie Policy for details).
  • Other Data: Any information you voluntarily provide, such as feedback, support requests, or project details.

We collect only the data necessary for the specified purposes and do not collect sensitive personal data unless required and with your explicit consent.

2. Purpose of Processing

We process your personal data for the following lawful purposes:

  • To provide and improve our website, services, and customer support.
  • To respond to your inquiries, send requested information, or process service/demo requests.
  • To send marketing communications, newsletters, or updates (with your consent, where required).
  • To analyze website usage, perform analytics, and enhance user experience.
  • To comply with legal obligations, prevent fraud, and ensure security.
  • For any other purpose with your consent or as permitted under the DPDP Act.

3. Legal Basis for Processing

Under the DPDP Act, we process your data based on:

  • Your consent (where required).
  • Legitimate uses for providing goods/services or as permitted by law.

4. Sharing of Personal Data

We may share your personal data with:

  • Service Providers: Third-party vendors who assist with hosting, analytics, email delivery, payment processing, or technical support (under strict confidentiality agreements).
  • Business Partners: Affiliates or partners for service delivery.
  • Legal Authorities: When required by law, court order, or government regulation.
  • Business Transfers: In case of merger, acquisition, or sale of assets.

We do not sell your personal data to third parties for marketing purposes.

5. Data Security

We implement reasonable technical, organizational, and administrative security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Once no longer needed, we securely delete or anonymize it.

7. Your Rights as a Data Principal

Under the DPDP Act, you have the right to:

  • Access your personal data.
  • Correct or erase inaccurate/incomplete data.
  • Withdraw consent (where processing is based on consent).
  • Nominate another person to exercise rights on your behalf.
  • Grievance redressal regarding data processing.

To exercise these rights, contact us at the details below. We will respond within the timelines prescribed under the DPDP Act.

8. International Data Transfers

If we transfer data outside India, we ensure appropriate safeguards as per the DPDP Act.

9. Children’s Data

Our website is not intended for children under 18. We do not knowingly collect data from minors without verifiable parental consent.

10. Cookies and Tracking

We use essential and non-essential cookies. You can manage preferences through your browser settings. For more details, refer to our separate Cookie Policy.

11. Changes to This Privacy Policy

We may update this Policy from time to time. We will notify you of significant changes by posting the updated version on our website with a new “Last Updated” date.

12. Grievance Redressal

If you have any concerns or grievances regarding your personal data, please contact our Grievance Officer:

Grievance Officer Brightbrill Email: info@brightbrill.com Phone: +91-9535684875

We will address your grievance within the timelines prescribed under the DPDP Act. You also have the right to complain to the Data Protection Board of India.